Mercury proudly announced that it is among the insurers to be recognized on the list.
Forbes has released its list of the Best Insurance Companies in America for 2022, which examined over 4,200 insurers but named only 90 on its list.
The list was created based on a partnership between Forbes and Statista.
Mercury issued a news release announcing that it had been recognized as one of the Best Insurance Companies for 2022 as named by Forbes. The partnership with Statista examined customer survey results for over 4,200 American insurers in order to develop the ranking. The ranks were established in part based on the customer general satisfaction with their current insurer, their likelihood of recommending a company, and five other factors such as customer service, financial advice, transparency, price/performance ratio, and damage/benefit ratio.
With the data from the surveys, a loyalty score was calculated. This was based on a range of questions regarding whether the customers would stay with their existing policy under various types of circumstances. It also factored in the total length of time customers have already had their policies with the same insurer.
Mercury was honored to be included among America’s Best Insurance Companies for 2022 from Forbes.
“We are honored to be recognized as one of the best in our industry by Forbes,” said Mercury Insurance President and CEO Gabe Tirador in the news release. “Whether it is renters, homeowners, auto, or business insurance, we remain committed to providing innovative products to our policyholders and delivering the highest quality customer service in the industry.”
Forbes conducted their independent survey as a part of a partnership with the Statista market research group. The Best Insurance Companies list was ranked based on interviews with policyholders. In fact, there were over 16,000 American policyholders interviewed in order to determine which insurers should be included on the list and in which order. The result was that 90 insurers were ranked on the list from among over 4,200 in total across the United States. As a result, being on the list is a notable achievement for insurers as it represents an important degree of customer satisfaction and loyalty.
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